I wanted to thank you for an absolutely wonderful mortgage experience for myself and my clients! As you may remember, my clients were first time homebuyers that were filled with questions and a strong desire to understand the mortgage process. You were so patient and professional, staying late in the evenings, sharing your expertise to answer questions and address their concerns which was invaluable to them. One of the many things that I really appreciated was the continuously updated schedule that you provided. I always knew what was happening and able to communicate effectively with everyone. Your attention to detail and follow through made the process so seamless, that we had loan docs at escrow three weeks prior to closing – absolutely amazing especially since it was an FHA loan.
What a great feeling it is to have someone like you on my team that I can count on!
There is not enough I can say about Mark Martinez and his team, Gloria and Meghan, who took the level of service for home loans to the next level. I have to say my loan was not the easiest loan but their professionalism and communication sure made the process seamless. I heard about this team because my daughter used them for her first home purchase. I tried numerous times to work with different lenders but as soon as they looked at my situation they would walk away. But not this team, they helped guide me and let me know what I needed to do to ensure I was approved and got me into my first home in years. Thanks again Mark, Gloria and Meghan you guys are the best!